Shipping policy

At Lacquer Library, we want to ensure that our customers receive their orders in a timely and efficient manner. Here is our shipping policy:

Processing Time:

Orders are typically processed and shipped within 1-2 business days after payment has been received. Please note that processing times may be longer during holidays and peak periods.

Delivery Time:

We strive to deliver your order as quickly as possible. Our standard shipping service delivers within 2-3 business days after the order has been shipped. However, please note that delivery times may vary depending on your location.

Delivery is not guaranteed by a specific date or time, but we aim to deliver your order as soon as possible. We will provide you with tracking information so you can monitor the status of your order.

Shipping Cost:

Shipping costs will be calculated based on the weight of your order and your location. The shipping cost will be displayed during the checkout process.

Delivery:

Our delivery service is available from Monday to Friday, excluding public holidays. If you are not available to receive your delivery, our courier will leave a delivery notice with instructions for re-delivery or self-collection.

Please ensure that your delivery address and contact information are accurate to avoid any delays or delivery issues.

International Shipping:

At this time, we only offer shipping within Singapore.

Return Shipping:

If you need to return a product for any reason, please refer to our return and exchange policy for instructions on how to proceed.

If you have any questions or concerns regarding our shipping policy, please contact us at admin@lacquerlibrary.com.